Twacha Skin Clinic, A unit of MaxDermCare Skin and Lasers Pvt. Ltd. Sector 12A, Dwarka, New Delhi

Terms & Conditions

Welcome to Twacha Skin Clinic. We appreciate your decision to consider us as your skin, hair, and aesthetic solution providers. As a courtesy to us, by accessing this website or making an appointment with us, you are bound by the following Terms & Conditions. They are designed to allow us to maintain a healthy relationship with you.

About Our Services

We have a diverse assortment of treatments, including dermatology and cosmetics, at Twacha Skin Clinic. All the treatment plans are tailored to you with a thorough consultation with our dermatologist.

Please note:

  • Our website information is destined to create awareness.
  • After a medical consultation, the suitability of each treatment can be confirmed.
  • The effect of results can be different in each person, depending on the type of skin and health condition, and lifestyle.

Booking Appointments

You are allowed to make appointments online, by phone, or at our reception. When booking:

  • Please provide your accurate contact details and medical information.
  • You will get the confirmation via phone, SMS, or email.
  • In case we have to re-book because of unexpected reasons (such as equipment breakage or doctor unavailability), then we will notify you early enough.

Cancellations & No-Shows

We understand that plans can change. If you can’t make it to your appointment:

  • Please inform us at least 24 hours in advance.
  • If you arrive after your scheduled appointment time, a waiting period may apply. Please inform us in advance so we can adjust appointments accordingly.
  • This helps us serve other patients efficiently.

Payments & Pricing

  • Consultation fees are displayed on our website or shared during booking.
  • Some treatments may require an advance or full payment at the time of booking.

Treatment Disclaimer

Your health and satisfaction are our top priorities. However, please understand that:

  • Every individual’s results are unique; we cannot guarantee identical outcomes.
  • Certain therapies contain side effects that are slight and short-term term such as redness, swelling, or sensitivity.
  • It is important to follow your pre and post-treatment care directions to help achieve optimal results.
  • If you experience any discomfort after your session, please contact our clinic immediately or visit us between 10 AM–7 PM, and on Sundays from 10 AM–2 PM.

Use of Our Website

We aim to keep our website helpful and accurate. When using the site, you agree to:

  • Only use it for legal and personal purposes.
  • Do not spread any fake news or attempt to abuse the site.
  • Copying and or reusing any images, text, and materials without written consent is a crime.

Photos, videos, and other materials on our site are the property of Twacha Skin Clinic, and they are under the copyright laws.

Privacy & Data Protection

We respect your privacy. Your personal information, which may include details such as your name, contacts, or health information, remains in safe custody.

Limitation of Liability

We try our best to provide safe and satisfactory care. Twacha Skin Clinic is however not liable to:

  • Different results at individual levels.
  • Problems that occur with a lack of adherence to aftercare guidelines.
  • Temporary website errors or third-party links you choose to access.

Legal Note

We have all the services and operations that are in line with the relevant laws and regulations in India. We also aim to be fair and transparent in all our dealings with our clients.

Contact Us

There may be questions about our Terms and Conditions, appointments, and services that you may have, and we are here to assist you. You can contact us at contact@twacha.in or +91-93503-03663.